Reverse osmosis water purification systems
RiOs reverse osmosis systems are designed to produce up to 8000 L/day of Type III laboratory-grade water from potable tap feedwater.
How do I cancel the A10 Cleaning?
» Answer
Place the system in STANDBY Mode. Press MAINTENANCE, -->, -->, TOC CLEAN (screen here gives remaining time), press the RESET option. This will turn off the A10 TOC Cleaning.
How do I do an A10 Cleaning?
» Answer
Put the system to STANDBY mode. Press MAINTENANCE. Press the bottom keypad button until TOC CLEAN is shown. Press the TOC CLEAN button for 2-3 seconds. Press SET. A 60 minute timer will be shown. Press the bottom keypad button three times to go back to STANDBY mode. If the A10 TOC Monitor is measuring the TOC of the Elix System Product Water before entering the Storage Reservoir, then the TOC Cleaning Mode will start when the system enters PRODUCTION Mode. If the A10 TOC Monitor is measuring the TOC of the Loop Water, then the TOC CLEANING will start when the Loop Distribution Pump is operating. Place the Elix System into PRODUCTION Mode if the TOC Monitor is measuring the Elix System Product Water. The test "cl.mode" will be shown in place of the TOC value. This indicates that the TOC CLEANING Mode is taking place.
Why would I need to do an A10 Cleaning?
» Answer
The A10 Cleaning is recommended when: 1. The QGARD has been replaced 2. The displayed TOC values are fluctuating 3. The displayed TOC values are higher than normally seen 4. The system has been powered off for more than 12 hours
How do I replace my QGARD pak?
» Answer
Put the system to STANDBY Press the MAINTENANCE button. Press the EXCHANGE POLISHER button. The LCD will tell you to replace it. Unlock the pak by lifting up the clip that holds the QGARD in place. Gently remove the QGARD from the system. Remove the covers from the ports on the new pak (verify the part numbers match on the new pak from the old one). Wet the o-rings. Install the new pak. Lower the clip to lock the QGARD in place. Press the CONTINUE button and go back to PRODUCTION.
How do I replace my Progard?
» Answer
Put the system to STANDBY. Press the MAINTENANCE button. Press the EXCHANGE PROGARD PAK button. The Progard will automatically be purged of water. This helps to prevent water coming out of the ports on the Progard when it is removed from the system. It will purge for 12 seconds during which time the pump will operate. When the Progard is purged of water, the LCD will tell you to replace it. Unlock the pak by lifting up the clip that holds the Progard in place. Gently remove the Progard from the system. Remove the covers from the ports on the new pak (verify the part numbers match on the new pak from the old one) and wet the o-rings with water. Install the new pak and lower the clip to lock it in place. Press the continue button and the system will then rinse the new Progard pak (for up to 20 minutes). If you have a storage reservoir with a vent filter, then the LCD will remind you to replace the vent filter at this time.
How do I replace my PREPAK?
» Answer
Put the system to STANDBY. Open the valves on the prepak wall mounting bracket. Lift the clip that holds the Prepak in place and remove the Prepak. Remove the port covers on the new Prepak and install pak, lower the clip to lock the Prepak in place. **When you put the system back to PRODUCTION' water will come out the valves on the prepak so prepare before doing so.** Put system to PRODUCTION and flush the Prepak for ~30 seconds. Close the valves on the prepak bracket.
I have a cleaning port on my system and have to perform a sanitization. How do I do that?
» Answer
Obtain a chlorine tablet and put the system to STANDBY mode. Locate the cleaning port cap on the top of the system (located towards the back top end of the system cabinet). Unscrew the cleaning port cap and place the chlorine tablet in the cleaning port. Screw the cap back on. Press the MAINTENANCE button Press --> Press the CL2 CLEAN for a few seconds. The system will perform a pressure test for about 16 seconds and then will go to RO CLEANING mode. It will flush for 20 minutes. The system will then go to RINSING mode for five minutes and will go to PRODUCTION at the end of the cleaning cycle.
How do I find my serial number?
» Answer
In STANDBY mode, press the MAINTENANCE button, then choose DATA. Your system type and serial number will be displayed there. You may also look at the sticker located on the left side of the unit by the on/off switch.
How do I know how much time I have left on my paks or my lamps?
» Answer
In STANDBY mode, press the MAINTENANCE button, then choose DATA. Press the --> to get to the remaining days left on any product. *Note that there is no timer on a QGARD pak. It is not changed per a timer, instead it is changed on quality alone.
How do I take my daily readings?
» Answer
When the system is in PRODUCTION mode, press the 'DATA' button and it will display for you all the readings. Press the --> button to scroll through all the readings.
My tank is empty. Why might that be?
» Answer
Verify that the screen on the system reads PRODUCTION in the top left. If not, select it from the menu on the right. Check to make sure there are no open water outputs from a distribution loop.
My system is displaying 'TOC METER ERROR 9'. What can I do?
» Answer
Replace the A11 UV Lamp. Perform a A11 CLEANING cycle. Place the system into PRODUCT mode (TOC = SYSTEM) for about one hour to see if the message goes away. Place the system into DIST mode (TOC = DIST) for about one hour and see if the message goes away.
My system is displaying 'LOW FEED PRESSURE' message, what can I do?
» Answer
Put your system to PRODUCTION and verify that the pressures on the prepak (if installed) are both reading >2bar. If the 'in' is reading >2 bar, but the out is not, replace your prepak. If the 'in' is reading <2bar, you have to check your feed source to make sure the water is turned on. If it is, verify you have >2bar available before our inlet solenoid. If you do, contact Millipore as their may be blockage in the inlet solenoid. If the above checks out okay, power your system off and back on. It will go into an RO RINSE at which time there should be a good amount of water flow to the drain through the drain line. If there isn't, there is a clog in the system (most likely the Progard pak) and it should be replaced.
I just replaced my A11 UV lamp on my system. How do I reset the timer?
» Answer
Turn off your system. Press the second button down on the display and turn your system back on again. Release the button and adjust the screen to read Login Access: FSEO and hit the X button. Press and hold the cancel button to cancel the RO Flush. Press the top button on the display (doesn't correlate to anything that you can see). Select 'RESET' and then 'TOC LAMP', the screen will say [TOC RESET OK] and you can then 'X' / '-->' out of the rest of the menus until PRODUCTION is and option, select it and you are done.
I just replaced my ASM UV lamp on my system. How do I reset the timer?
» Answer
Turn off your system. Press the second button down on the display and turn your system back on again. Release the button and adjust the screen to read Login Access: FSEO and hit the X button. Press and hold the cancel button to cancel the RO Flush. Press the top button on the display (doesn't correlate to anything that you can see). Select 'RESET' and then 'ASM LAMP', the screen will say [ASM RESET OK] and you can then 'X' / '-->' out of the rest of the menus until PRODUCTION is and option, select it and you are done.
I just replaced my UV lamp on my system. How do I reset the timer?
» Answer
Turn off your system. Press the second button down on the display and turn your system back on again. Release the button and adjust the screen to read Login Access: FSEO and hit the X button. Press and hold the cancel button to cancel the RO Flush. Press the top button on the display (doesn't correlate to anything that you can see). Select 'RESET' and then 'UV LAMP'. The screen will say [UV RESET OK] and you can then 'X' / '-->' out of the rest of the menus until PRODUCTION is an option, select it and you are done.