Milliflex Quantum System Services

Save your QC resources for other critical projects. Our highly experienced applications professionals will help you streamline your method implementation and validation work. We can determine the proper testing conditions and develop methods specific to your product, provide test protocols, data, reports and recommendations. Our experts are available to assist you with your complete testing needs.

System On-site Evaluation

On-site system trials including:

• Equipment installation
  
• Operator training
  
• Evaluation protocol definition
  
• Data analysis support

Feasibility Study with your Sample

• Assessment of product compatibility with Milliflex Quantum fluorescent technology
  
• Basic test method set-up

Method Development for Samples Requiring Customized SOPs

• Determine the most efficient filtration and rinsing procedure
  
• Determine optimal incubation time
  
• Recovery assessment with all test microorganisms
  
• Test method confirmation with additional microorganisms
  
• Complete report with optimized test method

Milliflex Quantum On-site Validation Services

Millipore scientists offer expert assistance with the implementation of Millipore’s Validation Protocol within your laboratory. They can help you ensure that all test criteria lead to a completely qualified and accurate test method including hardware, expendables and product testing method (S.O.P.). Our validation services include:

• On-site support for implementation of qualification tests
  
• Operator technical training
  
• Execution of the test methods
  
• Consultancy (validation strategy & PQ)
  
• On-site data analysis support and report generation
  
• Phone and email support during validation

Milliflex Quantum Validation Protocol

Millipore provides complete descriptions of all the activities necessary for proving the suitability of the test methodology. Validation Protocols consist of the following test methods.

Master Plan

• Define structure, and identify role responsibilities for qualification
  
• SOP lists

Installation Qualification (IQ)

• Verification and identification of the Millipore product
  
• Verification of product’s utilities and operating environment requirements
  
• Equipment and personnel preparation

Operational Qualification (OQ)

• Verification of product’s functionality (hardware, software, devices)

Performance Qualification (PQ)

• Test method suitability verification (microbiology validation procedures)

Milliflex Quantum Preventative Maintenance Contract

Proactive preventive maintenance and system verification are crucial for the efficient operation of critical testing equipment. Millipore recommends checking the system on an annual basis to ensure that its performance remains compliant with the specifications. Our maintenance technicians are familiar with GMP/GLP procedures.

Millipore full coverage initial contract protects your system from date of delivery. It includes system servicing, re-calibration and delivery of a new certificate of conformity before the end of the warranty.