At Your Service: Millipore Service Plans
| Millipore is dedicated to helping you get the most out of your Guava® Flow Cytometry System. With a Millipore Service Plan, you’re in good hands. We’ll make sure your instrument is always in excellent operating condition, raising your productivity and prolonging the life of your system. You’ll also enjoy benefits like… | ||
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| Peace of mind: | Our comprehensive service programs include preventative maintenance*, expert assistance, and any repair costs, so you can focus on your work. | |
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| Minimal downtime: | Keep your research on track with scheduled preventative maintenance* and the option for a loaner instrument during any necessary repairs. | |
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| Fast service: | Priority status is given to our service plan customers’ requests. Plus, our Field Service Engineers carry a variety of spare parts, so they can usually fix any problems in a single visit | |
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| Maximized investment: | Periodic preventative maintenance* check-ups ensure optimal performance and extend the life of your instrument. | |
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| Predictable operating costs: | All parts and labor are covered under the plan, so you won’t have to deal with unexpected repair bills. | |
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| Access to expertise: | In addition to your initial training session, you’ll enjoy the assistance of our Field Service Engineers and unlimited calls to our Technical Support Scientists. | |
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| Regulation compliance: | Service visits are completely traceable, making your compliance process easy. | |
Please contact your local Millipore office for assistance in ordering the specific Service plan.
* Preventative maintenance is only available for the EasyCyte System, EasyCyte Plus System, and PCA-96 System. The EasyCyte Mini System and PCA System service plans do NOT include preventative maintenance, but do still cover all labor and replacement part costs.
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